Ana Velichkovska
Work Experience
June 2020 – present
General Manager
Olive Jobs – Catalyst Care Group Basic Function of the Position:
Responsible for overseeing many different aspects of the business, including people, processes, systems, and finances. Ultimately, the GM represents and manages the business in alignment with the CCG core values, vision and goals and demonstrates a positive example by leading and coaching the people in the business, to contribute and achieve their best, and deliver value, within the context of our unique culture.
- Overseeing daily business operations.
- Developing and implementing growth strategies.
- Training low-level managers and staff.
- Creating and managing budgets.
- Improving revenue.
- Hiring employees.
- Evaluating performance and productivity.
- Analyzing accounting and financial data.
- Researching and identifying growth opportunities.
- Generating reports and giving presentations.
May 2016 – present
HR Business Partner
Katoen Natie – Support and Solution Center Basic Function of the Position:
Basic Function of the Position:
- Assist with all internal and external HR related inquiries or requests.
- Maintain both hard and digital copies of employees’ records.
- Assist with the recruitment process by identifying candidates, performing reference checks and issuing employment contracts.
- Assist with performance management procedures.
- Schedule meetings, interviews, HR events and maintain agendas.
- Coordinate training sessions and seminars.
- Perform orientations and update records of new staff.
- Produce and submit reports on general HR activity.
- Assist with payroll and adhoc HR projects.
- Support other assigned functions.
- Keep up-to-date with the latest HR trends and best practice
Organized 6 job events in Macedonia and Belgium – open day for all open vacancies where the piers meet the candidates face to face and the selection process is done during the event. Depends on the number of the open vacancies, there were organized round tables and each vacancy had its own color. The candidates were divided per vacancy and were called one by one to join the table for an interview. On the last event out of 30 open vacancies, we have employed 56 candidates during the event out of 100 present people invited for an interview.
March 2014 – May 2020
Company Country Manager
EURO BPO Limited the People & Processes
Basic Function of the Position:
- Supports senior-level managers and supervises support staff;
- Performs administrative duties for executive management;
- Prepares reports and financial data;
- Represents the CEO/executives by attending meetings in the executive’s absence; speaking for the executives.
- Maintains customer confidence and protects operations by keeping information confidential;
- Resolves administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions;
- Completes projects by assigning work to clerical staff; following up on results.
- Prepares reports by collecting and analyzing information;
- Provides information by answering questions and requests.
- Provides historical reference by developing and utilizing filing and retrieval systems
- Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; verifying receipt of supplies.
- Ensures operation of equipment by completing preventive maintenance
- Resolves administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
- Contributes to team effort by accomplishing related results as needed.
- Other responsibilities including screening calls; managing calendars; making travel, meeting and event arrangements; training and supervising other support staff; and customer relations;
- Requires strong computer and Internet research skills, flexibility, excellent interpersonal skills, project coordination experience, and the ability to work well with all levels of internal management and staff, as well as outside clients and vendors.
April to July 2012
Administrative assistant
MCMC
Basic Function of the Position:
- Organizing and implementing the administrative communications for different activities such as organizing various public events, press conferences, international visits, local seminars/trainings
- Administrative support for local and international visitors (representatives from other regional or international NGOs)
- Producing and disseminating public information about the work of the NGO to local target groups
- Building and maintaining favorable corporate image;
- Responsible for collecting, managing, and distributing composite information associated with the work of the MCMC
June to October, 2011
Guest manager
BOUDIN Bakery, San Francisco, CA, USA
Basic Function of the Position:
- Organizing and implementing the administrative communications for different activities such as organizing various public events, press conferences, international visits, local seminars/trainings
- Administrative support for local and international visitors (representatives from other regional or international NGOs)
- Producing and disseminating public information about the work of the NGO to local target groups
- Building and maintaining favorable corporate image;
- Responsible for collecting, managing, and distributing composite information associated with the work of the MCMC
Internships
May- December, 2010
Internship – administrative assistant/office manager at Booz Allen Hamilton, USAID Business Environment Activity (BEA),
contact at USAID BEA, Aleksandar Shahov, Director, cell +38970250836
September/November 2009
Internship – administrative assistant at HUMANOPOLIS –
Foundation for Education and Development – an organization established by Skopje Fair / ERA Group,
contact at Humanopolis Ms. Kornelija Koneska, cell: +38970225088; kornelija@humanopolis.com.mk
Voluntary Experience
September 2006 – May 2007
Volunteer at USAID (United States Agency for international Development)
- Responsibility to promote Macedonian-American friendship to various target groups such as high school students, teachers, mayors, directors of the schools, local business community, media and wider audience
- Presentation of the greatest USAID’s achievements in past 14 years in order to increase brand awareness and overall awareness for USAID mission in Macedonia
- Requires strong promotional and convincing skills
- Media training
- Requires lots of traveling throughout Macedonia, scheduling presentation at various locations – elementary and high schools, galleries, centers of culture, municipalities and local self-government
April 2007
Leader of the organizational team for the education fair “Educational Rendezvous”,
- Responsible for organizing the booth at the Skopje fair
- Contact for sponsors and providing sponsorships for participation at the fair of the high school “Vasil Antevski – Dren”
- Printing promotional materials – flayers, billboards
- Creating design for business cards
- Promotion of the high –school and the virtual company during the fair
- Promotion of the youth organization of “Vasil Antevski-Dren” as a part of the overall presentation of the high-school during the fair
- Organizing humanitarian activities such as collecting money, clothes, toys and their donation in orphan dorms
Education & Qualifications
October 2010 – 2013
- MA in Human Resources, Institute for Sociological Political and Juridical Research, Sts Cyril and Methodius University, Skopje;
October 2007 – October 2010
- Faculty of Tourism, “St. Kliment Ohridski”, Department of tourism and hotel management.
September 2003 – June 2007
- Secondary School of Economics and Law “Vasil Antevski- Dren” Skopje, Macedonia,
Trainings / Seminars
- Leadership – Ecsell Institute – present
- Agile HR – Agile HR Community – 2020
- HR and Recruitment Certification– New Skills London – 2019
- PMP – Project manager professional – October 2012
- Six months leadership training program “Leaders-Learners-Creators” through HOPE Fellowships Program-United States Agency for International Development-USAID NAAC project; starting date 15 September 2007
- Media Training provided by United States Agency for International Development-USAID Development outreach and communication office, January 2007
- First Regional Session of the European Youth Parliament for South East Europe, Ohrid 08-15, December, 2006
Skills Highlight
- Responsible, efficient and organized worker
- Enthusiastic and outgoing individual eager to learn and gain new experiences
- Dedicated team player
- Possess strong character and self-motivation
- Flexible to different working environment
- Committed to hard work
- Excellent Interpersonal and presentation skills
- Possess good organizational and exceptional time management skills
- Comfortable to work with staff at different organizational levels
- Great communication skills, both directly and over the phone
Fields of Interest
- Business administration
- Human Resources and management
- Marketing and promotion
- Public relations, communication media and culture
- Social media
Languages
- Macedonian – native language
- English – excellent, both written and spoken
- German – attending classes
Computer Skills
Exceptional knowledge and use of multiple applications:
- Microsoft Office
- Salesforce, Target, Zoho, Xero.
